In this episode, Ryan talks to Sindhu Joseph, the founder & CEO at CogniCor. Sindhu is an author, speaker, advisor and also has a Ph.D in AI along with holding 6 patents. Ryan and Sindhu discuss the power of AI, how it is gaining traction in all industries and what they expect to happen in the future.
KEY TAKEAWAYS
CogniCor’s digital assistants have a deeper understanding of customer queries; they help in faster resolution and assist customers in making the right product choices. CogniCor’s CIRA platform is constantly learning and developing. It understands your business and engages your clients on their terms, while delivering conversational AI interactions that are easily understood and efficient.
As the technology advances, the use of AI has proved how valuable it is in alleviating inhuman workloads as well as the augmenting of existing systems.
Every system is only as good as the data it has to work on. Eliminating ‘the human factor’ as much as possible is key to cutting ineffectiveness.
Businesses are now faced with the difficult choice of investing in high cost data science as opposed to low cost call centres. As the technology is improving at an expidential rate, that choice is becoming far simpler.
When teaching a mainstream mission learning AI system, it uses massive amounts of historical data to learn from. The side effect of this is that it takes on biases and predjudices that become permanent.
BEST MOMENTS
“Seven billion? Doesn’t that mean they just kind of suck at what they’re doing to have seven billion complaints?”
‘”There are inefficiencies in every large organisation. Sometimes it’s very evident, sometimes it’s not”
“If there’s no external forces, I don’t think any business would adopt AI or any change for that matter.”
“People are afraid that if they make the wrong decision, they are going to get fired. It’s easier to do nothing”
VALUABLE RESOURCES
The Scale Up Show – https://omny.fm/shows/the-scale-up-show
Apply for a Revenue Growth Consulting Session With Ryan Staley – https://www.scalerevenue.io/4-schedule-page1611678914248
Sindhu Joseph – https://www.linkedin.com/in/sindhujoseph
ABOUT THE SHOW
How do you grow like a VC backed company without taking on investors? Do you want to create a lifestyle business, a performance business or an empire? How do you scale to an exit without losing your freedom?
Join the host Ryan Staley every Monday and Wednesday for conversations with the brightest and best Founders, CEO’s and Entrepreneurs to crack the code on repeatable revenue growth, leadership, lifestyle freedom and mindset.
This show has featured Startup and Billion Dollar Founders, Best Selling Authors, and the World’s Top Sales and Marketing Experts like Terry Jones (Founder of Travelocity and Chairman of Kayak), Andrew Gazdecki (Founder of Microacquire), Harpaul Sambhi (Founder of Magical with a previous exit to Linkedin) and many more.
This is where Scaling and Sales are made simple in 25 minutes or less.
ABOUT THE HOST
Ryan is a Founder, Podcast Host, Speaker, Loving Father, Husband and Dog Dad. He is a 18x award winner and grew a business unit from 0-$30M in Annual Recurring Revenue while he adding $30M in capital revenue in less than 6 years. He did this all with only 4 sales people and without demand generation.
Whether you are a new Founder, VP or CEO who is already generating 6, 7 or even multiple 8 figures annually, you are going to gain knowledge about sales you didn’t know existed.
CONTACT METHOD
Ryan Staley – https://ryanstaley.io/podcast/
LinkedIn – https://www.linkedin.com/in/ryan-staley/
Facebook – https://www.facebook.com/ryanstaleysales
Support the show: https://www.linkedin.com/in/ryan-staley/
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